CRM - SystemCRM.cz
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  • EcoERP
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  • EcoCALL
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  • 602 777 287
    info@systemcrm.cz

Ecocall

Úvod Ecocall

Call center system

 

Would you like to have your own, low-cost, yet full-featured call center solution for corporate telemarketing, customer service, or internal customer satisfaction surveys?

Don’t pay too much money to rent a call center and try our EcoCALL system, which is completely English, has all the standard features, is simple, clear and can be linked to other very useful tools like CRM , etc. We will connect the system to your call provider and train you to use it effectively.

Online call centrum

 

The EcoCALL call center can be accessed via the Internet. It works on the cloud principle , which means that all activities and data, such as made calls and statistics, will be available online from anywhere with an internet connection.

Using call center in practice

 

  • Call center – information for customers or the public
  • Service Call Center – Service Line and Customer Support
  • Transaction call center – telebanking, internet banking
  • Sales Call Center – orders by phone, offering products or services
  • Virtual Call Center – The operator is linked to a call center via the internet

Who can use the EcoCALL call center?

 

EcoCALL call center is a solution suitable for small businesses and medium enterprises . Up to 20 operators can be connected to the system.

EcoCALL call center function

EcoCALL contains all the standard features that are necessary and desirable for the operation of a quality call center. Below are some of them.

  • Realtime statistics and reports
  • Call Rating
  • Operator Performance and Productivity
  • Passive and active call center
  • Contact Center
  • Search Call Recording
  • Bulk download recordings
  • Campaign History
  • Call script for operators
  • Pause Settings
  • Automatic CRM contacting
  • User Rights Settings
  • Remote Operators – Home Teleworkers
  • Telemarketing – CRM Development, Promotion, Surveys
  • Queue Waiting (SLA)
  • and more sophisticated features

A comprehensive solution preview

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CRM - SystemCRM.cz

EkoBIT s.r.o.
Radlická 61
150 00 Praha 5
IČ: 06694985

602 777 287
info@systemcrm.cz

Our branches

Branch Praha
Branch Brno
Branch Ostrava
and more

Why CRM from us

  • EcoCRM
  • EcoERP
  • EcoCALL
  • Terms and Conditions
  • Personal data

Mobile application:

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The CRM information system is fully free for 10 users. After completing the form, please wait for a confirmation e-mail to confirm the functionality of your CRM system. This step is not automated to check information.

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The CRM information system is fully free for 10 users. After completing the form, please wait for a confirmation e-mail to confirm the functionality of your CRM system. This step is not automated to check information.

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